Authorised Reseller Policy
Humanscale Authorised Dealers must meet high quality standards for customer service, product selection, and business ethics. In an effort to best serve customers, Humanscale products purchased from Humanscale Authorised Dealers include:
- A brand new product guarantee (Humanscale Authorised Dealers are prohibited from selling or marketing used, refurbished, or renewed Humanscale products)
- Full coverage by Humanscale’s Manufacturer Warranty, and
- On-site product service in these major cities:
(Washington, DC area)
Humanscale is aware of several Internet resellers of Humanscale products who are not authorised Humanscale dealers, among these: trendychair.com, madisonseating.com, luxurychair.com, shopseating.com, 888ergodir.com, ergodirectusa.com and Everything Overstock.
Humanscale does not warrant or provide on-site service for products purchased from unauthorised resellers. Humanscale can also not guarantee that any product purchased from an unauthorised reseller is new.